- Please choose Your size according to the size chart below:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast shipping and good quality
it is beautiful and very warm. it came at the time predicted. I got a Large, but is not as big as a normal large would be. If you would like a hoodie that is more big and make you feel like chanyeol actually wear it I think would be best to get a male large, it may be bigger. Nevertheless I feel is gorgeously made. The store sent a bts pin, I don't like bts so I would had preferred a exo one. but is ok. totally recommend it.
I love it~❤️❤️
Качество пошива хорошее. Синтетика. Продавцу большое спасибо за обслуживание и подарочки. Сыну очень понравилась.
Пришло быстро, трек отслеживался. Советовалась с продавцом какой размер взять, он написал м, решила не рисковать, взяла xl. Все подошло на рост 163, ог 100, от 83. Немного длинновато, но мне нравится. Спасибо.
i love it
Спасибо! Дочь в восторге! Брали на 1 размер больше, так как ей нравятся большие кофты. С продавцом не общались. Рекомендую и товар и продавца. Спасибо за подарок.
todo perfecto
لقد وصلت بسرعة اشكركم لكن عندي سؤال لماذا كل طلب يصل لوحدة مع العلم اني طلبتهم مع بعض شكرا لكم
At first I received wrong item but Seller reacted quickly and solved the issue. Great communication with Seller and the sweatshirt is good. No smell, fits perfect. Thanks, Seller!
otimo
*****SUPER*****
всё супер. только одно"но". браслет и значок с бтс.
Estou totalmente satisfeita. Eu gosto muito de comprar neste vendedor. Obrigada pelo brinde :)
Очень довольна качеством, очень удобно, размер подошел. Советую.
25 günde geldi teşekkürler
Maravilloso.
хорошая кофта, запаха вроде никакого нет. качество хорошее, вроде как. посмотрим на сколько ее хватит
Отличное качество товара. Правда с размером немного ошиблась, но а так всё прекрасно. Быстрая доставка, так ещё и подарок виде значка с Луханем.
Достаточно тёплая, как и хотела на размер больше. Мягкая и приятная на ощупь. В подарок продавец получил значок. Спасибо.
parfait
Tardo poco mas de un mes pero el envio fue desde china a mexico y el envio fue casi regalado, buen vendedor.
немного не аккуратно и нитки кое-где. покупкой довольна, неплохое качество. ткань непонятная синтетика. на ощупь приятная
o moletom é muito bom, quentinho, recomendo
25 günde geldi hediye içinde teşekkürler
El producto es tal como se muestra, muy satisfecha de la compra realizada, llegó a mi domicilio antes de la fecha indicada, llegó en buenas condiciones, la talla es la perfecta y me encanta. Gracias por trabajar asi con los pedidos.
segue a descrição perfeita do tamanho. ótimo tecido, leve e quente, fácil de carregar, confortável, não causa irritação na pele.
fena deyil kışlık kıyafet ama kargo hızlı
It dress perfectly and is very warm. The product came very fast. And thank you for the gift.
O casaco é muito confortável, vale a compra.