- Please choose Your size according to the chart below:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quakity for this product is great, the sweater is really warm :)
Awesome
девчат, кофта класс, но я заказала м размер, она огромная(((( носить буду все равно, в Корее популярен размер Free, будем считать заказывала с такой перспективой)
Доставка в срок. Швы хорошие, изъянов нет. Всё супер. Спасибо
I got it for my best friend and it came earlier than expected! she loves it!! thank you!
Заказала 8 января, пришла в НиНо 22 января, это просто нереально быстро! От толстовки я в восторге, все надписи яркие, четкие, но стирать ее придется в ручную, иначе боюсь без надписей останусь. На ощупь она офигенная, внутри что-то вроде флиса мягкое. В подарок продавец положил значек с Бэкки))
parabéns, produto de excelente qualidade de acordo com o anúncio e entrega muito rápida, parabéns e obrigado
Very well
Заказывала для подруги в подарок .Я очень довольна товаром и самим продавцом,спасибо ему.Рекомендую продавца и конечно буду заказывать ещё.
produto muito bom, casaco macio, bem quentinho
приехал быстро. упакован был хорошо. качество очень понравилось, очень теплые .
Товар очень понравился.Качество приятное , и теплая толстовка.
Размер отличный! Смотрится прикольно. Спасибо!
Отличное качество, пришло с браслетом и значком BTS, брала S, на мой русский XS, оказалась немного большой. но всё равно шикарная, приятная на ощупь, качество отличное, довольно быстро дошло. всем советую.
Спасибо все пришло :3 ... надпись показалась меньше , но да ладно ... за такую цену еще подарочек положили
parfait la qualité est très bien
I love it
Amei, o tamanho deu super certo mas, veio um Bottom do BTS, e eu não gosto do BTS, esperava o do Kai.
Perfect exactly as the description Thanks !!
Кофта пришла как и положено в срок, качество хорошее, надписи не отлетают,теплая с ворсом мягким. очень нежная. заказом довольна
Product is very satisfactory and appreciated fast shipping... :)
Спасибо большое продавцу. Заказ пришёл за месяц. Размер идеально подошёл.) Брала на размер больше - таким и оказался.
tamanho certo. rápida entrega. tecido quente. chegaram em bom estado, bem embalados.
Es como la esperaba.
Качество отличное. Всем советую
Product arrived in about 2 weeks, which sooner than expected. It’s a bit thinner than I expected, but it’s still comfortable to wear and is in great quality. A store I’d recommend.
Lo ame. ♡
I love this jacket! I ordered it for my best friend as a surprise for her birthday and its perfect! The tiny pin that comes with it is adorable as well. Thank you!!
Es hermosa. Estoy super feliz con mi saco. Lo Amo. Esperaba era que el numero y su nombre fuera mas grande o que recorriera gran parte del posterior. Pero sobre todo. Me encanta. TE AMO CHANYEOL. Algo tambien que me gusto es que llego 7 dias antes de la fecha estipulada, eso alegra mas mi corazón. Gracias Muchas Gracias
Tecido de ótima qualidade, chegou dentro do prazo, tudo o que eu esperava!!! Apaixonada!!!❤️❤️❤️❤️❤️❤️
très joli à voir la qualité avec le temps
Love it.
Очень удобно и качество замечательное. Размер идеально подошел, как и хотела.
Its amazing i love the product
نفس مقاسي ، خامه شتويه ، خياطه متقنه ، نفس الصوره بالضبط ، انصح بالشراء ، قد قمت بتصوير خامته من الداخل
Came in the right time, everything right in the way that I wanted, I loved so much!
Arived very quickly, the quality is perfect, + lovely gifts thank you so much, i love it ! ~~~
perfeitas condições, o tamanho está otimo, super quente, demorou um pouquinho, mas valeu o tempo de espera.